Do you have someone who can assist us in the process of settling a claim?

Not only do we have highly experienced professionals to assist you, they welcome your questions and will provide assistance in this complex process. You may call or email our CEO Ben Pugh at (205) 901-1116 / or our Operations Manager, Jan Peine at 205-981-3370/ Together these two professionals have amassed more than eighty years of claims handling. Please provide either of them with the MSA (Allocation/Medical Cost Projection).

What makes FFC stand out from other Professional Administrators?

When it comes to the maximum difference, our trained professionals offer personal services by answering phone calls and emails in a timely professional manner. In addition, they are knowledgeable and helpful. FFC, established in 2001 is one of the oldest custodial companies. They are committed to being different by investing in talented trained claims professionals in lieu of fancy automated electronics to handle your calls. Lastly, FFC is the ONLY custodial company that will protect the funds from garnishment or seizure by creditors.

How can I make a referral to FFC?

Fill out the short form and we will follow up with you to get the MSA (Allocation/Medical Cost Projection). Or, simply call us at (866) 642-1237.

How do you extend the life of the funds you administer?

In addition to the Utilization Review process where only approved claims are paid, our Bill Review process insures we pay at and below the appropriate fee schedule — saving as much as 60% on average– and our Pharmacy Benefit Management partner secures Rx below the Average Wholesale Price (AWP)—saving as much as 22% on average.

Do you have a Self-Administration Toolkit?

We will provide you with a copy of Medicare’s Self-Administration Toolkit, or you can download it from our website.