Unlike many of the newly minted professional administrators who claim sleek and sterile computerized transactions, Fidelity Fiduciary Company (FFC) goes above and beyond the basic Medicare compliance duties to include personal contact with all parties and the provision of comprehensive services.
Key features include:
- FFC is the ONLY custodial company that protects the trust funds from garnishment or seizure by creditors.
- FFC has the capacity to extend the life of every trust fund we administer by providing access to networks that allow for savings below provider charges:
- Pharmacy Benefit Management: Our pharmacy network arrangement averages savings of 22%.
- Ancillary Products: Our networks provide options to fill durable medical equipment and other specialty scripts based off of service and most economical options.
- Preferred-Provider Organization (PPO): We access multiple PPO networks to provide discounts averaging 60% below the charges of medical providers.
- Negotiations: Providers not participating in networks are identified and this allows us to negotiate discounts on medical bills and ancillary products below cost.
- Phones answered by Masters’ degreed staff with experience in management and operations, injury litigation, disability case management, auditing, and medical claims/billing.
- In-depth case management assistance for accounts/beneficiaries and service providers in the medical or pharmaceutical field.
- Clinical partnership with S1-Medical, a national medical and pharmacy benefit management (PBM) company. The emphasis is on quality control and continuity for both FFC and the accounts/beneficiaries we serve, including:
- Case Management - a partnered-approach to maximum assistance with FFC accounts/beneficiaries and their families by phone, letter and email with the many issues that arise with the administration of medical treatment and medical/pharmacy billing.
- Medical Provider Claims Management - assisting various offices and departments within hospitals, outpatient facilities and medical offices prior to billing (preventing errors and stress for accounts/beneficiaries) to insure proper billing, processing of prior-authorizations, benefits coverage, etc.
- Nurse Utilization Review - nurses making clinical determinations whether the treatment, supplies and prescriptions being ordered or delivered are: (a) injury-related and (b) Medicare-covered.
- Medical Bill Review - adjustments to the billing practices by all providers are reviewed and repriced to the Usual and Customary charges and Workers’ Compensation fee schedules.
- Pharmacy Benefit Management (PBM) - to address prescription/WC/Medicare compliance and make payments well below retail and fee schedules.